Reservations/Confirmations
All room reservations must be confirmed at the time of booking with a £50.00 per room (this is only applicable to weddings), per night non-refundable deposit and a valid credit or debit card. By issuing the credit card details, the booker is giving Hazlewood Castle permission to take payment from the card if a reservation is cancelled or if an account is left unpaid. Hazlewood Castle does not hold provisional bookings. Once a reservation has been confirmed, where possible, Hazlewood Castle will confirm the reservation back in writing via fax, letter or email. If a sofa bed or cot is required, then a charge of £25.00 will be incurred for the Sofa bed and £25.00 for the cot.

Bedroom Rates
All rates quoted at time are subject to availability, seasons & time of year, Hazlewood Castle have the right to change and/or amend rates as we see fit. Rates maybe subject to annual increase and local events.

Check In
Check in is from 3.00pm on the day of arrival. With regard to group bookings, it is the responsibility of the booker to inform all of their guests of the check in time. On check, in a credit card number will be requested from all guests.

Check out
We ask that guests vacate their room by 11.00am on the day of departure, unless a prior arrangement has been agreed with the manager

Foreign Currency
Hazlewood Castle does not accept or exchange any foreign currency.

Cash Back
Hazlewood Castle does not offer a cash back facility with any credit or debit cards

Cancellation
Should an individual reservation be cancelled within 72 hours of the date of the booking, then
Hazlewood Castle reserves the right to charge the full amount of the reservation cost if we are
unable to resell the room. Group bookings of 5 or more rooms who cancel within 1 week, will also
be charged the full amount of the reservation cost, although Hazlewood Castle will endeavour to
resell the room. Once a reservation has been cancelled, Hazlewood Castle will confirm this
where possible in writing by fax, letter or email.

Cheques
All cheques should be made payable to Hazlewood Castle Ltd. If you are paying your account by
cheque you must present a cheque guarantee card which must cover the full amount of the
cheque, otherwise the cheque will not be accepted as payment.

Credit Card
Hazlewood Castle only accepts the following valid credit cards, Mastercard, Visa, Switch/Maestro, American Express & Diners. If you are wishing to use a credit card to guarantee your reservation, the card must not expire before the arrival date..

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