Our Personal Values
To provide all our guests with a really warm, friendly and knowledgeable service.
To know about our food, drink and our other services and make genuine recommendations because we have dined in our restaurants and stayed in our hotels and know exactly what it is like.
To care to the point we understand what each guest wants because we are always looking, listening, enjoying being proactive
For you as a member of the team we will look after you and help you if you wish with training to develop and achieve your ambitions.
We have great benefits that include staying at our hotels for very little, award nights that celebrate and reward your achievements, one to ones that help you know where you are going and how to get there.
We of course have golden rules and procedures that must be adhered to but our over riding desire is to have a culture in your hotel that stands for everything we would like to experience for ourselves. Friendly, knowledgeable and efficient service, clean and well kept facilities, a flexible and caring approach, quality food and drink, a relaxed home from home feel.
A culture and a service that exceeds our guests expectations!